Terms and Conditions

 🔐 Your Privacy Matters  

- We only collect the personal information needed to process your order and make your experience better (like your name, shipping address, email, and order details).  

- Your payment details are handled securely by our payment provider — we never store your card numbers.  

- We use cookies to keep your cart active and to help us improve the site. You can disable them in your browser, but some features may not work the same.  

- We never sell or rent your information, and we only share it with trusted partners like shipping carriers and payment processors.  

📩 Have privacy questions? Contact us at  www.mellowdesign7@gmail.com  

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🛍 Shopping With Us  

- You must be 18+ to place an order.  

- We do our best to ensure product descriptions and photos are accurate, but small variations may occur (especially for handcrafted items).  

- Prices are in United States dollars and may change without notice.  

- Payment is due at checkout via our approved payment methods.  

- Shipping times are estimates — sometimes delays happen beyond our control (customs, postal service, weather).  

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💌 Returns & Refunds  

We hope you love everything you order, but if something’s not right, we’re here to help.  

Returns 

- Request within 5 days of delivery.  

- Items must be unused, in original packaging, and in the same condition you received them.  

- Custom or personalized orders are **non-returnable**. 

 NOTE: Ebooks are not returnable.

**Refunds:**  

- Processed after we receive and inspect your return.  

- Refunds go back to your original payment method within 5  business days.  

- Shipping costs are non-refundable unless it’s our mistake.  

**Damaged or Defective Items:**  

- Email us within 5 days of delivery, with photos. We’ll make it right.  

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🖋 Our Promise  

We aim to be transparent, fair, and kind — whether you’re buying your very first piece from us or your tenth. If you ever have questions or concerns, our inbox is always open.

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 Get In Touch  

💌 Email: www.mellowdesigns7@gmail.com